privacy policy

Privacy Policy

At KEPA, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

We collect essential personal details such as your name, contact information, shipping address, and payment details to process your orders efficiently. This information also helps us provide customer support, handle returns or exchanges, and keep you informed about your order status.

Additionally, we may use your contact information to share updates, promotional offers, and new product launches — but only with your explicit consent. You may opt out of marketing communications at any time.

To enhance your shopping experience, we use trusted third-party tools like Google Analytics and Meta Pixel to understand user behavior, improve our website’s performance, and display relevant ads. These services may use cookies or tracking technologies to collect anonymous data about your interactions with our website.

All personal data collected is stored securely using industry-standard encryption and safety protocols. We do not sell, rent, or trade your information to any third parties. Your information is only shared with service providers directly involved in fulfilling your orders or operating our business (e.g., courier partners, payment gateways), and only to the extent necessary.

We may disclose personal information if required by law or to comply with a legal obligation, protect our rights, or respond to lawful government requests.

You have full control over your data. You may request to update, correct, or permanently delete your information from our systems by contacting us at sales@kepashoppe.com. Once verified, your request will be processed within a reasonable timeframe.

By using our website, you consent to the collection and use of your information as outlined in this policy. We may update this Privacy Policy periodically to reflect business or legal changes. Any updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.